Corporate Accessibility Policy


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Corporate Accessibility Policy

At the County of Perth, we are committed to providing equal treatment to people with disabilities with respect to the use and benefit of County services, programs, goods and facilities in a manner that respects their dignity, independence, integration and is equitable in relation to the broader public. This commitment extends to residents, employees, visitors and other stakeholders with visible and non-visible disabilities.

The Perth County Corporate Accessibility Policy provides guidance on how the County of Perth ensures all goods, services, programs and facilities are approached in an inclusive manner that takes into account the needs of persons with disabilities.

This policy replaces  the County of Perth Accessible Customer Service Policy in order to incorporate into one policy all of the standards outlined in the Accessibility for Ontarians with Disabilities Act  2005, S.O. 2005, c. 11 (the AODA).


Training Required for Suppliers of Goods and Services

Businesses and individuals that Perth County has contracted to provide goods or services must ensure that their employees are trained on the Accessibility Standards appropriate to their duties and on the Ontario Human Rights Code as it pertains to Persons with Disabilities. In general, any person or organization that does business with or for Perth County must complete and return Form C.

As such, contractors and consultants awarded contracts to work on behalf of the County of Perth must have:

  1. Completed the appropriate Accessibility Standards and Ontario Human Rights Code Training
  2. Read the County of Perth Corporate Accessibility Policy
  3. Completed Form C – Contractor Accessibility Agreement

Free Training Resources:

Customer Service Standard:

Integrated Accessibility Standards Regulation (IASR):

Ontario Human Rights Code:

If you have any questions or concerns please contact our Accessibility Coordinator, 519-301-1979 or

Alternate formats available upon request.