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Welcome to the Perth County Accessibility Page!

The County of Perth is committed to identifying and eliminating barriers faced by persons with disabilities so that our programmes, services and facilities are accessible to all.

The County will continue to implement the accessibility standards that have been developed by the Ontario Government under the Accessibility for Ontarians with Disabilities Act (AODA), which are being phased in between now and 2025.

Accessibility for Ontarians with Disabilities Act, 2005

The Ontario Legislature passed the Accessibility for Ontarians with Disabilities Act (AODA). The AODA provides for development and enforcement of accessibility standards.

The purpose of the AODA is to achieve accessibility in stages, allowing organizations to break down barriers over time as part of ongoing business decisions. The government is required by legislation to review these standards every five years and make any necessary revisions. The goal of the AODA is to make the Province of Ontario fully accessible by 2025.

Five Accessibility Standards have been developed under the AODA (2005):

  • Customer Service
  • Information and Communications
  • Employment
  • Transportation
  • Design of Public Spaces

The Accessibility Standards for Customer Service was the first standard to become law as a regulation.

The next four standards – information and communications, employment, transportation and the design of public spaces – have been combined under one regulation, the Integrated Accessibility Standards Regulation (IASR). This is now law and the requirements are being phased in between 2011 and 2025.

On December 27, 2013, Ontario Regulation 368/13 was filed to amend the new 2012 Building Code, O.Reg. 332/12.
The effective date of the amendment is January 1, 2015.

The amended requirements will substantially enhance accessibility in newly constructed buildings and existing buildings that are to be extensively renovated. They maintain Ontario’s leadership role in requirements for barrier-free design.

Age-Friendly Community Planning

Perth County is one of 540 communities across Canada that have taken steps towards creating an Age-Friendly Community (AFC) - one that is accessible and inclusive to the physical and social needs of older adults. In the fall of 2015, the County of Perth was awarded an Age-Friendly Community Planning Grant by the Government of Ontario, to develop a plan that will make Perth County more supportive to its senior residents as they age. The funding is for projects that result in planning, implementing and evaluating initiatives that contribute to the creation and ongoing development of age-friendly communities, based on the World Health Organizations’ (WHO) eight Age-Friendly Community Dimensions.

The following reports were completed as part of the Age-Friendly Community Planning Grant:

The next steps are to research implementation strategies, which will require working with staff and agencies from the County, the four Member Municipalities, the City of Stratford and the Town of St. Marys. This may involve the formation of a Community or Municipal Committee.

Your Feedback is Important to Us!

The ultimate goal of the County of Perth is to meet and surpass customer expectations while serving customers with disabilities.  Comments on the County's services regarding how well those expectations are being met are welcomed and appreciated.

Feedback regarding the way the County of Perth provides goods and services to people with disabilities can be directed to the Accessibility Coordinator:

Phone: 519-271-0531 ext 141


Mail: Accessibility Coordinator
Corporation of the County of Perth
1 Huron Street
Stratford, ON N5A 5S4

A response will be provided within 30 days, in the same manner as the feedback was received.

Concerns may also be discussed in-person by bringing them to the attention of the staff serving you, requesting to speak with a manager, or arranging an appointment with the Accessibility Coordinator.

Accessible Formats are available, upon request.

Should you find that you require an alternate format of any County documents, please contact the Accessibility Coordinator, who will work with you to find a format that is accessible.

Service Disruptions 

There are no service disruptions at the moment.


Contact Information

Accessibility Coordinator

1 Huron Street
Stratford, Ontario N5A 5S4

Phone: 519.271.0531 ext 141


Information - Private Businesses

The Accessibility Standards created under the AODA apply to all organizations (public, private and non-profit) that provide goods or services either directly to the public or to other organizations in Ontario, and that have one or more employees in Ontario. Here are some resources.


Find us on Facebook

Check out the Perth County Accessibility Page on Facebook to discover more about accessibility.